
Fetch Rewards
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: No one helped me
Company fixed the issue and I have been provided with apology. Gave me my Fetch points finally after 3 months!!
I have a Chewy receipt in my email. I've sent it to them via email and text no less than 10 times. They have never followed up or given me credit for it.
User's recommendation: Don't use Fetch
My points were taken for no fault of my own
I had over 30,000 points taken away from me because they say that one of my receipts violated their rules. I have been emailing them and I keep getting the same response.
They wont tell me how I violated the rules! I have tried to call customer service and it says they dont accept phone calls, you have to email them but Im not getting anywhere by emailing. Theyre literally sending the same email back to me. Smh its making me mad!!!
I have done nothing wrong.
I want my points back!!! I have spent a lot of money getting those points.
User's recommendation: I don’t even know what to say about a recommendation anymore!!! I used to love fetch, but I’m so upset with them right now!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRewards Points
Cannot speak to anyone by phone. It's hard to find answers to your questions and concerns. Can't save chat messages.
- Earn points for your purchases
- There is no way to speak to a representative on phone
- Cheat you out of your points
Preferred solution: my points earned
User's recommendation: waste of time, no phone support available
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |I need a gift card
I feell very good a bout the company and Im very proud about the company
and Im very interested in scanning my receipt every day with my phone and I enjoyed doing it all the time and I dont regretting getting my fetch reward points all the time and I would love to share my fetch reward points with everyone on face book and instagrams for the rest of my life.
User's recommendation: My recommendation is very excellent and I would love ip share my points on Facebook and instagram all the time I
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |No games to download
There are no games for me to download in Fetch to get extra points. Yes, I am very unhappy, you are not fixing it.
I wrote and wrote to you! I would appreciate if someone could help me so I could download a game to get extra points. There is a picture of what my screen says and it has been like that for a month.
I have been writing you constantly, and it is not getting fixed! Otherwise, I'm going to get rid of your site!
User's recommendation: Try and fix my problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: No one ever follows up. I have Rewsrds from Chewy. Come & they won't give them to me !@ l have sent them pictures of the Receipt 10 times & they refuse to follow up p
Company fixed the issue and I have been provided with apology. Gave me my points
I have sent you copies of my Chewy receipt no less than 10 times and no one ever follows up although lm told u r going 2 follows up. The receipt is clear ad day in my kimtutan7@***.com !!! U all are a horrible Company!!!
User's recommendation: Don't even set up an account. My receipt is in my email's
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI redeemed points for two gift cards and I cannot use my gift cards
When I try to use my two gift cards, I redeemed my points for it sent insufficient funds, and I never used it before
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThen sent me the wrong gift card wrong year
They could check the gift cards. They sent me a gift card with the wrong year on it, and it's not valid!
- It works sometimes
- No person to talk to
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy previous rewards my email
I have some rewards that I havent used and I can not. Im trying to change my email address and I can not.
Trying to speak with you all and I cant ..!! Im not pissed yet.
Preferred solution: Be able to use my reward points
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I purchased a Costco card at the store how do I get my points.
I purchased a Costco membership on 10/28/2024 for $130.00 at the store in Madison, AL. They are to open on November 15th. How do I receive my points for purchasing the Costco Card.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Fetch app is great. Customer Service Sucks!!
There was NO experience!! I never spoke with anyone!!! Terrible experience trying to get a question answered.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer55,000 rewards points are missing! I cashed them in to be used at Walmart
I don't see a gift card I can use at Walmart, but the 55,000 points have left my account. Where are they?
- Easy to earn points
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot use my VISA card !
Actually, pick up the phone! I cannot use my VISA card! They sent me a visa code and the company I went to use it at rejected it.
Preferred solution: My VISA card code, or send me a new code!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCash card rewards
I was issued a $50 reward on 11/25/24, but I haven't received it. You guys were able to resend it to my email.
I went through the steps and still nothing.
Can you please just send me the plastic debit card through the mail? Zeida Duvall, 100 SW 22nd Ave., Apt 817, Miami, FL 33135.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not receive our 25.00 amazon gift certificate. It's been 10 days
I did not receive my $25.00 Amazon gift certificate, and it's been 10 days. I checked my Amazon balance and it's zero.
Thank you, Debora Falco. Yankeefan1915@***.com
- Free money
- Difficult to get answers
Preferred solution: Deliver product or service ordered
User's recommendation: 6 out ot 10
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