Contact Fetch Rewards Customer Service
How to Reach a Person at Fetch Rewards
Verified Contact Information
Fetch Rewards phones are not available. Try to contact them by leaving a review.
Fetch Rewards Emails:
Legal
Privacy Inquiries
Media
Press Inquiries
infosec@fetch.com
Vulnerability Reporting
How to Contact Fetch Rewards Customer Service?
Contact Information
Fetch Rewards Website:
Fetch Rewards Help Center:
Corporate Office Address:
Fetch Rewards, Inc
1050 E. Washington Ave., 2nd Fl.
Madison,
Wisconsin
53703
United States
Other Info (opening hours):
Hours:Monday - Sunday: 6:00am - 11:30pm (CST)
Summary of Fetch Rewards Customer Service Calls
8.2K
TOTAL
CALLS
CALLS
00:22
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fetch Rewards?
Account Question:
- “I cannot seem to add Chewy to my Fetch account to earn points”
- “Can’t sign in”
- “The info on my account is incorrect, I need to talk to a rep email on fetch is incorrect as well as it's from old phone I keep getting disconnected”
Cards Question:
- “$25.00 gift card for Longhorn steak house is listed in email”
- “Can’t find the visa goft card I redeemed earlier this month”
- “Gift card not working”
Request for Information Question:
- “Your email did not come through for me to talk to a representative”
- “Check status of fetch reward”
- “Need help activating”
Shipping and Delivery Question:
- “I didn't get the right number of points for a purchase”
- “I haven't received my award I can't find it”
- “I ordered two boxes of petarmor plus from Amazon and I haven't got my receipt points or anything yet and my Amazon account is linked”
Payments and Charges Question:
- “New to fetch. 1st receipt stated it has already used”
- “Want e receipts from chewy added”
- “Missing receipts!”
Product/ Service Question:
- “Complaint”
- “Game points”
- “I lost my points and I was never notified they were expiring and would like my points back because I had over 53000 points”
Return/ Replace Question:
- “I need to change my email”
- “Change email”
- “To change email address”
Website/ Application Question:
- “New app will not update & let me cash in my rewards”
- “Lost app and never got anything from scanning receipts”
- “My app is gone”
Activation/ Cancellation Question:
- “You canceled my gift card”
- “I need to cancel my receipt for april 13 2025 for walmart. It didnt scan right”
- “My redeem got canceled”
Staff Question:
- “Very unhappy with service”
- “Customer service issue, very upset”
- “Customer service”
Refund Question:
- “I'd like a refund for the Visa card I got it doesn't work”
- “Refund not received”
- “Refund my points that it took from 27000 points I paid for (2x) $10 virtual visa gift cards I purchased but haven't received”
Employment Question:
- “Job inquiry”
- “Not letting me apply to job”
- “Starting job”
Other Question:
- “The name of store was entered but I am not no points”
- “To fix my fetch app”
- “I was only given 25 points on an Acme order it should. register 10,000 pts”
Compare Fetch Rewards Customer Service To
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